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1. Accessories Beautify Your Bottom Line | |
17. Superior Customer Service A Major Role in Business Development |
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2. Leveraging Performance | |
18. Customer Service from a Professional Salesperson's Perspective | |||
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3. Welcome to the Danger Zone | |
19. 15 Demonstrations of the Universal & Specific Award Winning Customer Service Providers |
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4. Winning the Numbers Game | |
20. Superior Customer Service through Communication |
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5. Winning the Numbers Game 2 | |
21. The 3 Goals of Interior Design | |||
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6. Differentiate to Survive | |
22. Visualizing Possibilities for Your Store |
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7. Fishing for More Customers | |
23. Is This Creative Advertising or What? | |||
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8. Grow Profits | |
24. Christmas in June? | |||
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9. Inventory Blues | |
25. Sales Magic Exposed | |||
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10. Ten Ways to Grow Strong |
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26. Firing Up Your Salespeople in a Down Economy | |||
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11. Coming Transformation of Retail Furniture | |
27. Superior Customer Service A Major Role in Business Development |
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12. Generation Trap | |
28. What's the Real Meaning of Quality? | |||
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13. Eight Habits of Highly Effective Sales Managers |
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29. The Three Most Important Elements of |
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14. Train Your Customers | |
30. Superior Customer Service A Major Role in Buiness Development #2 |
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15. Training for Profitability | |
31. Customer Service from a Professional Salesperson's Perspective |
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16. What Do You Drive? | |
32. Fifteen Demonstrations of the Universal and Specific Award Winning Customer Service Providers |
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| 1. Accessories
Beautify Your Bottom Line Never underestimate the power of accessories! CEO John Egger demonstrates the need for fresh accessories and an every-changing appearance. |
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Leveraging Performance "Give me a lever long enough and I will move the world." CEO John Egger discusses technology's importance as the lever in the growth of all businesses. |
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Welcome
to the Danger Zone Dismantle your "bomb factory!" CEO John Egger reveals antagonistic conditions that can turn your sales floor into a pressure cooker. |
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| 4.
Winning
the Numbers Game What is your PIN number? Relax— CEO John Egger discusses the use of the Performance Indicator Number, and other values, as a way to measure the effectiveness of your sales force. |
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| 5.
Winning
the Numbers Game (2) CEO John Egger uses the story of Frankie and Johnny to demonstrate the reality of who you think is your top salesperson . . . and who really is. |
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| 6. Differentiate
to Survive In order to stay competitive in today's changing economy CEO John Egger stresses the need to differentiate your business to stay ahead of the competition. |
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Fishing for More Customers In the never-ending quest to generate new business, CEO John Egger reveals that one of the best places to find sales is in your account history files. |
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| 8.
"Grow Profits" Grow Profits is a seminar excerpt. |
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Inventory Blues Getting a handle on your inventory means you have to get up close and personal with each and every piece, asserts CEO John Egger. Look deeper and find more. |
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| 10.
Ten Ways to Grow Strong CEO John Egger says that the time is ripe to evaluate ten key areas of your business. You might not like the results, but as Nietzche said, "That which does not kill me, only makes me stronger." |
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| 11.
Coming Transformation of Retail Furniture If you're at all on the fence about going online, CEO John Egger says that the Internet is not going to go away, evaporate of disappear. |
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| 12.
Generation Trap "When you fail to plan you plan to fail!" PCG CEO John Egger discusses the need for proper planning to ensure smooth transitions between generational inheritances. |
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| 13.
Eight Habits of Highly Successful Sales Managers VP of Sales, Steve Smith, reviews eight habits that all successful sales managers use to optimize the effectiveness of their sales force. |
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| 14.
Train Your Customers If you want to improve your sales and bottom line, CEO John Egger says that we as an industry must stop training our customers to beat us up with our own fists. |
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| 15.
Training For Profitability You've recruited the best, you've hired the best...but did you teach them how you do business? CEO John Egger reveals the Archilles heel in most furniture stores: A lack of training. |
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| 16.
What Do You Drive? What are you driving these days? CEO John Egger suggests changing your focus from driving revenue to driving profitability. |
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| 17.
Superior Customer Service - A Major Role in Business Development |
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| 18.
Customer Service from a Professional Salesperson's Perspective |
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| 19.
Fifteen Demonstrations of the Universal and Specific Award Winning Customer Service Providers |
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| 20.
Superior Customer Service through Communication |
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| 21.
The 3 Goals of Interior Design are as follows: You do not have to be a registered interior designer to know that to create a career is a process. Talk to any of the million dollar writers and they follow processes. This success comes from consumer awareness, believability, and trust. People are people and to stay focused on the goals will help you overcome setbacks to your furniture career. Propel yourself into success by working towards your goals!? |
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| 22.
Visualizing Possibilities for Your Store The new Millennium is now! Look at the trends that will shape your store for the future. 1. The color pallet for 2007 2. 'Branding' and how do you achieve it. 3. It's all about the feel-good image. |
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| 23.
Is This Creative Advertising or What? Explore the possibilities outside the box. Special Event Promotions can greatly enhance your image in the community, create excitement, and cash in at the box office. |
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| 24.
Christmas in June? When is the most disposable income spent during the year? You guessed it. And what are we doing as a retail establishment to take advantage of it? Look at what some retailers are doing to cash in on the Holidays. |
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| 25.
Sales Magic Exposed VP of Sales, Steve Smith, reveals the magic behind the scenes that produces million dollar sales results. |
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| 26.
Firing Up Your Salespeople in a Down Economy VP of Sales, Steve Smith, explores high leverage motivational principles that can re-energize your sales team. |
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| 27.
Superior Customer Service a Major Role in Business Development |
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| 28.
What's the Real Meaning of Quality |
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| 29.
The 3 Most Important Elements of Recruiting, Interviewing and Hiring Qualified Candidates |
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| 30.
Superior Customer Service a Major Role in Business Development . |
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| 31.
Customer Service from a Professional Salesperson's Perspective |
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| 32.
Fifteen Demonstrations of the Universal and Specific Award Winning Customer Service Providers |
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| ©Copyright 2008 Profitability Consulting Group. All rights reserved. |
